Return policy(English vocabulary for shopping) 1. generous return policy 2. window of time 3. store credit(if u don't get your money back, sometimes they give gift card, the same idea of exchange) 4. If they are not a hundred percent sure if they want it or not. They might say what's your return policy. 5. reading a return policy in email if the clothes didn't fit u. 6. Refund(either a noun or a verb, getting your money back) (Noun) I can give you a full refund for that item. (Verb) Can you refund my money? Can you refund me? I'd like to return… Can I make a return… 7. exchange(either a noun or a verb) Ex: I'd like to exchange this for another color.(verb)

AEE: What's Your Return Policy? English Vocabulary for Shopping do you tend to return items often when you shop? today get main keys to make returns and get refunds . when was the last time you return something that you purchased ? I'm trying to think specifically, i think it was something clothing . i ordered some clothes online, i don't like them at all, and the store had very generous慷慨大方 宽松的 return policy, so i can procrastinating耽搁 延迟 and i felt so good when i finally return it . 1. return policy : the rule for that particular business , when it comes to the window of time , which you can return, most of the time in 30 days. what's your store's return policy? we have a 30days return policy. it has to be in the original package, it's has to have the tags on it, shoes they can't be wore. you might not be able to return it when pass the window of time , you might get store credits etc. 2. refund : 退款 作为名词 in the announced form we can give you a four refund. 在这张通知单上我们可以给您四元退款 作为动词 can you refund me ? 3. exchange 换货 to get something to replace something else . if you do miss that window, you might not able to get your money back, but you can exchange for something else. (we are keeping your money) 4. store credits-- 商店信用：当你退回一件你不想要的商品时，商店给你的一张纸片，它允许你购买同等价值的其他商品。 when you exchange or pass the window they will give you store credit . you don't get your money back, but they give you gift card礼品卡, for example they say you have 50dollars on this you can use it in the future. gift card redemption 礼品卡兑换 peel off the price tag or receipt before gifting someone something. 礼物送出去之前撕掉价格标签或收据 take the label off = peel off the label 5. final sasa -- 终极销售：指商品或产品的最后一次销售，通常表示该商品不可退换或退款。 we often see that when the stroe was liquidating 倒闭 破产清算, they are not be around when you come back and return.

hi i'd like make a return. sure i can help you with that, do you have a receipt? yes, i will give the receipt. ok, it looks like this maybe out of the time limits of our return policy . oh no really ? was it a final sale ? no but it just pass the 45 days. oh i see I'm so sorry but i can give you a refund however you can exchange it for something else, or i can give you a store credit. ok i will take and go around, thanks. of cause.